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Prophet 21 Helps Distributor Offer Value-Added Services and Lighten Workloads

Windows-based, SQL Server Solution Helps Midwest Factory Warehouse Exceed Expectations

Bond In Investing Savings YARDLEY, Pa.--(BUSINESS WIRE)--July 7, 2004--Midwest Factory Warehouse's mission is to offer value-added services that exceed common expectations. "We're trying to bring service back to the wholesale distribution industry," said Scott Umina, owner of Midwest Factory Warehouse, a Dayton, OH-based distributor of material handling supplies. "We want to lighten our customers' workloads by offering installations and assemblies in addition to products - those extra things they might not have time to worry about."
Umina realizes that focusing on service - instead of day-to-day logistics - can be difficult without the right tools and technology in place. That is why he chose Prophet 21 CommerceCenter, a Windows-based, SQL Server solution.

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Bond Investment Toledo Toledo "Distributors need an easy-to-use solution so they can respond quickly to customer requests," said Chuck Boyle, Prophet 21 president and CEO. "Prophet 21 CommerceCenter provides that functionality and enables them to add value to the supply chain."

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Bond In Investing Stock Maintaining excellent inventory accuracy is key to delivering outstanding customer service, Umina said. "You have to know what's in your warehouse before you can promise to deliver," he charged. But, he also admits that inventory accuracy rates were often less than stellar prior to investing in CommerceCenter: "Counts would be off, and we were never really sure what we had."

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Municipal Bonds Investment Because CommerceCenter is a dynamic, real-time solution, Midwest Factory employees know that they must follow procedures to maintain accuracy. And, because it is so easy to use, they don't shy away from using CommerceCenter for all of their daily business processes. "CommerceCenter has really helped us improve our policies and procedures, and because of that, we've improved inventory accuracy by at least 75 percent," Umina says. "Now our people know that if our system says we have 177 pieces in stock, there's a 99 percent chance that there are 177 pieces sitting on the shelves."

Prophet has updated their data service and subsequently we have updated TradingSolutions v3.1 to support this new service. The accounts for all current Prophet users have automatically been converted to be compatible with this new data service. Furthermore, Prophet will continue to support the old data service until the end of August '05. To continue using the Prophet data service after this time, you will need to upgrade to the latest version of TradingSolutions v3.1.

Bond Terms Trading CommerceCenter has also cut the time Umina spends on purchasing processes by more than 50 percent. "I feel more comfortable with what the system tells me, so I spend less time in the warehouse counting SKUs," he says. "And, I'm not always worried about overstocking because I can access detailed item histories."

Bond Debt High In Inside Overall, Umina estimates that inventory levels dropped by about 10 percent within months of the migration to CommerceCenter, saving his company tens of thousands of dollars, while service levels have gone up. "CommerceCenter gives us the information we need to manage inventory aggressively instead of passively," he says.

Bond Greenville Greenville "CommerceCenter gives us a great foundation for growth," Umina concludes. "We can take on a lot of new business without adding staff or handling mountains of paperwork."

Trading Stock And Bonds About Prophet 21

Bond Investing Municipal Since 1967, Prophet 21 has been a leader in providing durable goods distributors with innovative, adaptive solutions essential for running their businesses. With more than 2,400 customers and 80,000 users conducting over $41 billion in highly complex supply chain transactions annually, Prophet 21 is a true business partner, helping companies of all sizes leverage technologies and maintain a competitive advantage. Through its business technology and services, Prophet 21 seeks to streamline customers' business processes and reduce transaction costs to maximize profit and growth.

Basis Bond Finance Hill Prophet 21 offers enterprise software solutions that provide organizations with powerful, highly customizable applications designed to improve customer service and maximize their return on investment. In addition, the company offers an Internet trading network that streamlines the commerce process between distributors, manufacturers/suppliers, and end-users. A complete line of professional services backs all Prophet 21 solutions.

Bond Explained Terms Trading For more information about Prophet 21, please visit www.p21.com, e-mail info@p21.com, or call 1-800-PROPHET, press 1.

Bond Business Investing Stock Copyright (C) 2004 Prophet 21, Inc. All rights reserved. Prophet 21 is a registered trademark of Prophet 21, Inc. All other trademarks and registered trademarks are the property of their respective companies.

Bond Houston Houston Contacts

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Prophet 21, Yardley
Kimberly Meiser, 215-493-8900, ext. 3170
kmeiser@p21.com

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